Cancelation

Cancellation varies by vehicle type and pick up location. We realize that plans change and emergencies happen this is why we came up with best in the industry cancellation policy of a 2hr notice or if your chauffeur has not been dispatched and/or on the way to pick you up (which ever rule is more applicable on a case by case basis).

Please note

that if you change the type of vehicle that you want once the original car has been dispatched, you will be responsible for the cancellation fee of the original vehicle in addition to the cost of the newer vehicle type.

  • Wait Time
    A fee of $1/minute is charged after the grace period of 120 minutes for international flights, 60 minutes for domestic flights and 15 minutes for non-airport reservations.
  • Car Seat
    $25 for the child seat requested.
  • Taxes
    This charge occurs only when applicable.
  • Tolls
    This charge occurs when your trip route takes you through a route that has tolls.
  • Parking
    This is only charged when applicable for Inside Airport Pick-ups or for Hourly trips if a parking fee is paid by the driver.